Support
We read every message.
Write to us at support@somedaily.app. Tell us your iPhone model and iOS version if something isn't working, and we'll get back to you as soon as we can.
Frequently asked questions
Where is my data kept?
Everything lives on your iPhone. There are no Somedaily servers and you need no account. If you turn on iCloud sync, your data goes only to your own iCloud. Details are in the Privacy Policy.
How do I turn on iCloud sync?
Go to You › Privacy and data › iCloud sync. Your iPhone must be signed in to iCloud with iCloud Drive turned on. Sync starts after you close and reopen the app.
What if I miss a day?
Nothing resets. Somedaily doesn't keep streaks; pick up where you left off whenever you like.
How do I restore my purchase on a new device?
Sign in with the same Apple Account, then tap You › Restore purchases.
How do I change or cancel my subscription?
In Somedaily go to You › Subscription and tap Manage subscription; Apple's subscription window opens inside the app. You can also use Settings › your name › Subscriptions on your iPhone. Premium stays on until the end of the period you paid for.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com with the Apple Account you used to buy.
What happens to my dreams if Premium ends?
They all stay as they are and you can keep editing them. Only adding new Premium content is locked. Letters you wrote still open on time.
How do I export my data?
You › Privacy and data › Export my data. Your journal, photos and recordings are prepared as a single ZIP file you can save to Files or share.
How do I delete everything?
You › Privacy and data › Delete all data. It asks twice, then removes everything from this device and, if sync is on, from your iCloud.
Where do the images in search come from?
From Pixabay, a free stock photo library. Images you add are saved to your board so they keep working offline.
Can I lock the app?
Yes. You › Privacy and data › Open with Face ID. You can also hide your sentences on the Lock Screen and in widgets.
Why am I not getting reminders?
Check that notifications are allowed for Somedaily in your iPhone's Settings › Notifications, and that a reminder time is set in You › Reminders. Focus modes can also hold notifications.
Still stuck?
Email support@somedaily.app. You can also reach us from the app: You › Write to us.